If your Genie garage door opener is not working, the most common causes are dead remote batteries, tripped safety sensors, a locked-out keypad, power supply issues, or a faulty circuit board. Start by checking your remote batteries and ensuring the outlet has power, then inspect the sensor alignment lights and try reprogramming your remote. For IntelliCode models, the diagnostic LED on the motor unit will flash a specific pattern that tells you exactly what is wrong. Advanced Door – Utah’s #1 rated garage door company with 30,000+ reviews, family owned since 1994 – services and repairs all Genie opener models across Utah. Call (844) 971-3667 for same-day Genie opener diagnosis and repair.