
Summarize this article with AI:
A garage door balance test checks whether your springs are holding the correct amount of tension to support the door’s weight. To test it, disconnect the opener and manually lift the door halfway – if it stays in place, the door is balanced; if it falls or rises, the springs need professional adjustment or replacement. Advanced Door, Utah’s #1 rated garage door company with 4.9 stars and 30,000+ reviews, provides free balance inspections and same-day spring service across Utah. Call (844) 971-3667 for a free estimate.
Last updated: May 2026
Your garage door is the largest moving object in your home, and it depends on a precise balance between its own weight and the counterforce provided by the spring system. When that balance is off, everything suffers – the opener works harder, parts wear faster, safety features can fail, and eventually something breaks.
The good news? Testing your garage door’s balance takes less than two minutes and requires zero tools. The bad news? If the test reveals a problem, it almost always means your springs are wearing out – and that is not a DIY fix.
This guide walks you through exactly how to test your garage door balance, what the results mean, what causes balance problems, and when you need professional help. Whether your door feels heavier than it used to, won’t stay open on its own, or makes your opener strain and grind, start here.
Table of Contents
- What Does “Garage Door Balance” Mean?
- Why Garage Door Balance Matters
- How to Perform the Garage Door Balance Test
- What Your Balance Test Results Mean
- Common Causes of an Unbalanced Garage Door
- Can You Fix an Unbalanced Garage Door Yourself?
- Professional Garage Door Balancing: What to Expect
- How Much Does Garage Door Balancing Cost in Utah?
- How Utah’s Climate Affects Garage Door Balance
- How Often Should You Test Your Garage Door Balance?
- Preventing Balance Problems Before They Start
- Frequently Asked Questions
What Does “Garage Door Balance” Mean?
A standard two-car garage door weighs between 150 and 250 pounds. A single-car door typically weighs 75 to 150 pounds. Without springs, you would need to deadlift that full weight every time you opened the door.
The spring system – whether torsion or extension springs – stores energy when the door closes and releases it when the door opens. When properly calibrated, the springs counterbalance almost exactly the door’s weight. The result is a door that feels nearly weightless to lift by hand and stays wherever you leave it.
“Balance” means the spring tension matches the door weight at every point in the travel path. A perfectly balanced door:
- Lifts easily with one hand
- Stays in place when released at any height
- Moves smoothly without jerking, binding, or accelerating
- Requires minimal effort from the opener motor
When that balance shifts – because springs weaken, break, or lose calibration – the door becomes heavy, unpredictable, and dangerous.
Pro Tip
Think of your springs like a seesaw counterweight. When the counterweight matches the door, everything is effortless. When it doesn’t, the opener has to make up the difference – and openers are not designed to lift the full weight of a garage door. They are designed to move an already-balanced door.
Why Garage Door Balance Matters
An unbalanced garage door is not just an inconvenience. It creates a chain reaction of problems that get more expensive the longer you ignore them.
Safety Risks
An unbalanced door can fall unexpectedly. If the springs have lost significant tension, the door may drop when the opener releases it or when someone manually lifts it partway. A 200-pound door falling from even a few feet can cause serious injury or death. The U.S. Consumer Product Safety Commission reports that garage doors cause approximately 30,000 injuries annually, and many involve doors that were out of balance.
Safety Warning
If your garage door slams shut when you release it manually, do not use it until a professional inspects the springs. A door that cannot hold its own weight is a serious safety hazard. Keep children, pets, and vehicles clear. Call (844) 971-3667 for same-day spring inspection.
Opener Damage
Your garage door opener is designed to move a balanced door that weighs effectively 8 to 15 pounds after spring counterbalance. When the door is out of balance by even 20 pounds, the opener must work significantly harder every cycle. This burns out motors, strips gears, and shortens the opener’s lifespan from 15 years to as few as 5.
Accelerated Part Wear
Unbalanced doors put uneven stress on rollers, tracks, cables, hinges, and the door panels themselves. Rollers wear flat on one side. Tracks bend from the extra load. Cables fray faster. What starts as a spring problem becomes a multi-component repair.
Higher Energy Bills
A door that doesn’t seal evenly because of balance issues lets conditioned air escape. If the door sits crooked or doesn’t close flush against the bottom seal and weatherstripping, your garage becomes an energy leak – especially critical in Utah’s extreme temperature swings.
How to Perform the Garage Door Balance Test
This is the single most important maintenance check you can do on your garage door. It takes less than two minutes and tells you immediately whether your springs are in good shape or failing.
Safety Warning
Never attempt this test if you suspect a spring is broken. Signs of a broken spring include a loud bang from the garage, visible gap in the spring coils, or a door that is extremely heavy. If any of these apply, call a professional first.
Step 1: Close the Door Completely
Use your opener to close the garage door all the way. Make sure it is fully seated on the ground with the bottom seal touching the floor evenly across the entire width.
Step 2: Disconnect the Opener
Pull the emergency release cord (the red handle hanging from the opener rail) to disconnect the door from the automatic opener. This puts the door in manual mode so you can test the springs without the motor’s assistance. For detailed instructions on using the emergency release, see our manual operation guide.
Step 3: Lift the Door to the Halfway Point
Using both hands, lift the door from the bottom center. Raise it to approximately the halfway point – about waist to chest height for most standard garage doors. Pay attention to how the door feels as you lift it.
Action Step
A well-balanced door should feel light – almost like it wants to float up on its own. If it feels noticeably heavy, like you are lifting real weight, the springs have already lost tension even if the door eventually stays at the halfway point.
Step 4: Release the Door Carefully
Gently let go of the door with both hands. Stand to the side (never directly under it) and observe what happens.
Step 5: Read the Results
What the door does in the next few seconds tells you everything:
- Stays in place (within 1-2 inches of drift): Your door is properly balanced. Springs are in good condition.
- Slowly drifts down: Springs are losing tension. They are weakening but not yet critical. Schedule a professional inspection.
- Falls quickly or slams shut: Springs have lost significant tension or one may be broken. Stop using the door and call for service immediately.
- Rises toward the open position: Springs have too much tension (over-wound). Less common but still requires professional adjustment.
- Tilts to one side: One spring has more tension than the other, or one spring may be broken. See our crooked door guide for more details.
Step 6: Test at Multiple Heights
For a thorough check, repeat the test at the one-quarter open and three-quarter open positions. A properly balanced door should hold at any point in the travel path, not just the middle. Some spring issues only show up at certain positions.
Step 7: Reconnect the Opener
After testing, pull the door fully open, then re-engage the opener by pressing the wall button or remote. The trolley will reconnect automatically on most openers. For LiftMaster and similar models, you may need to pull the release cord back toward the opener to re-engage.
| Test Result | What It Means | Urgency | Action Needed |
|---|---|---|---|
| Stays in place | Springs balanced correctly | None | Retest in 6 months |
| Drifts down slowly (1-6 inches) | Springs losing tension | Moderate | Schedule inspection within 2-4 weeks |
| Drifts down significantly (6+ inches) | Springs near end of life | High | Call for service this week |
| Falls quickly or slams shut | Spring failure or broken spring | Critical | Stop using door – call immediately |
| Rises toward open | Springs over-tensioned | Moderate | Professional adjustment needed |
| Tilts or leans to one side | Uneven spring tension or one broken | High | Call for inspection – do not use if severe |
| Door feels heavy to lift | Springs weakened but not yet failed | Moderate | Schedule spring replacement soon |
| Jerky or uneven movement | Roller, track, or hinge issue | Moderate | Inspect rollers and tracks; may need spring check too |
What Your Balance Test Results Mean
The Door Stays Put: You’re in Good Shape
If the door holds its position within an inch or two of where you released it, your springs are properly calibrated. This is the result you want. Make a note of the date and retest in six months, or sooner if you notice any changes in how the door sounds or feels during normal use.
The Door Drifts Down: Springs Are Wearing Out
A slow downward drift means the springs have lost some tension. They are no longer fully counterbalancing the door’s weight. This is the most common result for doors with springs that are 5 to 8 years old (or 3 to 5 years in Utah’s harsh climate).
The door still works, but the opener is compensating for the lost spring tension. You will likely notice the opener running louder, the door moving more slowly, or occasional hesitation at the start of the opening cycle.
This is your warning window. Replacing springs at this stage is a planned, convenient service call. Waiting until they break turns it into an emergency – your car is trapped, and you need same-day service.
The Door Falls: This Is an Emergency
If the door drops rapidly when released, at least one spring is broken or critically weakened. Do not use this door. Do not try to open it with the opener. The opener is not designed to lift the full weight of the door and you risk burning out the motor or snapping cables.
Call (844) 971-3667 for emergency spring service. Advanced Door offers same-day spring replacement across Utah.
The Door Rises: Springs Are Over-Wound
A door that creeps upward has springs with too much tension. This is less common than under-tension but still requires correction. Over-wound springs put extra stress on the torsion bar, brackets, and bottom fixtures. The door may also slam open, which damages the stop bolts and opener arm.
Over-tensioned springs sometimes occur after a spring replacement where the technician wound the spring too tightly, or when homeowners install the wrong spring size. This always requires professional adjustment – never attempt to unwind torsion springs yourself.
The Door Tilts: One Side Is Failing
If the door leans to one side, you have uneven spring tension. On a two-spring torsion system, one spring may be weaker than the other. On extension spring systems, one side’s spring may have stretched more. Either way, this puts dangerous lateral stress on the tracks and rollers and can cause the door to jump off track.
Pro Tip
When one spring fails or weakens significantly, always replace both springs at the same time. The remaining spring has the same age and wear, so it is likely to fail soon. Replacing both ensures even balance and avoids a second service call weeks later. At Advanced Door, we include both springs in every torsion spring replacement.
Common Causes of an Unbalanced Garage Door
1. Worn or Weakened Springs
Every garage door spring has a finite lifespan measured in cycles (one cycle = one open + one close). Standard springs are rated for 10,000 cycles, which translates to roughly 7 to 10 years for a typical family using the door 2-3 times daily. Spring lifespan varies significantly based on quality, climate, and usage patterns.
As springs age, the steel loses elasticity. The spring can no longer store and release the same amount of energy, which means it counterbalances less of the door’s weight with each passing year. This is gradual – you may not notice the door getting heavier because the change happens slowly over months.
2. Broken Spring
A broken spring causes instant, dramatic imbalance. If you have a single-spring torsion system, the door becomes essentially dead weight. If you have a two-spring system and one breaks, the door loses roughly half its counterbalance and will tilt heavily to the broken side.
3. Temperature-Related Tension Changes
Steel contracts in cold weather and expands in heat. In Utah, where temperatures can swing 50+ degrees between summer days and winter nights, these changes are significant. Cold springs lose tension and the door feels heavier. Hot springs gain slight tension. This is why balance problems often appear most dramatically during Utah’s first deep freeze in November or the transition from winter to spring.
4. Cable Issues
The cables connect the springs to the door. Frayed, stretched, or improperly wound cables prevent the spring force from transferring fully to the door. A cable that has jumped off the drum is one of the most common causes of sudden imbalance.
5. Added Door Weight
If you have added aftermarket insulation, new weather seals, window inserts, or decorative hardware to your door since the springs were installed, the door now weighs more than what the springs were calibrated for. Even an extra 10 to 15 pounds can noticeably affect balance.
6. Wrong Spring Size
If a previous repair used the wrong spring specification – wrong wire gauge, wrong length, wrong inside diameter, or wrong number of coils – the door will never balance correctly. This happens when inexperienced technicians use “close enough” springs or when homeowners attempt DIY spring replacement.
7. Worn Rollers and Dirty Tracks
While not a spring issue, worn rollers and dirty or misaligned tracks add friction to the door’s movement. The door moves less freely, mimicking the feel of an unbalanced door. This is why a complete inspection checks both the spring system and the mechanical components.
8. Torsion Bar Issues
The torsion bar – the steel shaft that the springs mount on above the door – can bend or shift over time, especially if the mounting brackets loosen. A bent torsion bar causes uneven spring winding and inconsistent balance across the door’s travel path.
Utah Note
Utah homeowners experience balance problems more frequently than the national average due to our extreme temperature range. Along the Wasatch Front, daily temperature swings of 30-40 degrees are common in spring and fall, causing the steel in springs to expand and contract daily. In Cache Valley and mountain communities like Park City, winter temperatures below zero accelerate spring fatigue significantly.
Can You Fix an Unbalanced Garage Door Yourself?
The balance test itself is absolutely a DIY task – every homeowner should know how to do it. But fixing the underlying problem? That depends entirely on what is causing the imbalance.
Safe DIY Steps
- Lubricate springs, rollers, and hinges: Use white lithium grease or silicone-based garage door lubricant on the springs and all moving parts. Sometimes friction is mimicking a balance issue. See our lubrication guide for the full process.
- Clean the tracks: Wipe down the tracks with a damp cloth to remove dirt, debris, and road salt buildup. Do not use WD-40 or grease on the tracks – they should be clean and dry.
- Check for obstructions: Look for objects, debris, or ice buildup in the track path that could cause binding.
- Inspect rollers visually: Look for cracked, chipped, or worn rollers. You can see obvious damage without touching anything under tension.
- Tighten loose hardware: Check and tighten hinge bolts, bracket bolts, and track mounting bolts with a socket wrench. Vibration loosens these over time.
What Requires a Professional
Safety Warning
Garage door springs are under extreme tension – a standard torsion spring holds enough force to lift 100+ pounds. Adjusting, replacing, or unwinding springs without proper tools and training can cause catastrophic injury or death. This is consistently rated as one of the most dangerous DIY home repairs. Never attempt spring work yourself. Call (844) 971-3667 for professional service.
- Spring replacement: Always professional. No exceptions.
- Spring tension adjustment: Requires winding bars and expertise. Professional only.
- Cable replacement or re-winding: Cables are connected to the spring system. Professional only.
- Torsion bar inspection or replacement: Professional only.
- Converting extension springs to torsion: A major upgrade that requires professional installation.
Failed the Balance Test? We Can Help.
Free balance inspections. Same-day spring replacement. Lifetime warranty springs.
Serving Ogden, Salt Lake City, Provo, Park City, Logan, and all of Utah
Call for a free estimate. No pressure, no hidden fees.
Current offers: $100 off any new door or 10% off any service call
(Offers cannot be combined)
Professional Garage Door Balancing: What to Expect
When you call Advanced Door for a balance inspection, here is what the process looks like:
Step 1: Full System Inspection
The technician starts with a comprehensive inspection of the entire door system – not just the springs. They check spring condition (looking for rust, elongation, gaps, and deformation), cable condition, roller wear, track alignment, hinge integrity, bracket tightness, weatherstripping condition, and opener performance.
Step 2: Balance Test Under Load
Using the same manual disconnect test described above, the technician evaluates balance at multiple points. They also check for smooth travel throughout the full range of motion and listen for sounds that indicate specific component issues.
Step 3: Diagnosis and Recommendation
Based on the inspection, the technician provides a clear diagnosis. If springs need replacement, they will specify exactly which springs, what specifications, and why. At Advanced Door, we use lifetime warranty springs with 2x to 3x the cycle count of standard springs, which means they last significantly longer – especially important in Utah’s demanding climate.
Step 4: Repair or Replacement
Most spring replacements take 45 to 90 minutes on-site. The technician removes the old springs, installs properly sized new springs, adjusts tension to match your specific door weight, tests the balance, lubricates all components, and verifies opener operation. Both springs are always replaced together on torsion systems to ensure even balance.
Step 5: Final Balance Verification
After any repair, the technician performs a complete balance test and cycles the door multiple times with the opener to verify smooth, quiet operation. They will show you the balance test results so you know what “good” looks like for future self-checks.
Action Step
Ask your technician to show you the balance test during the final verification. Seeing what a properly balanced door looks and feels like makes it much easier to catch problems early the next time you test it yourself.
How Much Does Garage Door Balancing Cost in Utah?
The cost of fixing an unbalanced garage door depends entirely on what is causing the problem. A balance inspection itself is typically included as part of a service call or offered free as part of a maintenance visit.
| Service | Typical Cost Range | Notes |
|---|---|---|
| Balance inspection | Free – $75 | Free at Advanced Door with any service |
| Spring tension adjustment only | $75 – $150 | If springs are still in good condition |
| Single torsion spring replacement | $150 – $350 | We always recommend replacing both |
| Pair of torsion springs | $200 – $500 | Standard replacement, parts + labor |
| Extension spring pair replacement | $150 – $350 | Includes safety cables if missing |
| Cable repair or replacement | $100 – $250 | Per cable, includes re-winding |
| Roller replacement (set) | $100 – $250 | Nylon rollers recommended for quiet operation |
| Full tune-up (springs, cables, rollers, lubrication) | $89 – $200 | Preventive maintenance package |
These are industry-typical ranges for the Utah market. Your actual cost depends on door size, spring type, and specific conditions. Call (844) 971-3667 for a free, no-obligation estimate.
Pro Tip
Ask about lifetime warranty springs. Standard springs last 7 to 10 years (less in Utah). Advanced Door’s lifetime warranty springs have 2x to 3x the cycle rating and come with a warranty that covers parts and labor for as long as you own the home. The upfront cost is higher, but the long-term value is dramatically better – you will never pay for springs again.
How Utah’s Climate Affects Garage Door Balance
Utah’s climate is uniquely hard on garage door springs. Understanding how local conditions affect your door helps you anticipate balance problems before they become emergencies.
Extreme Temperature Swings
Utah regularly sees 40 to 60 degree daily temperature swings in spring and fall. Steel springs contract in cold and expand in heat, which means the spring tension literally changes throughout the day. Over years, this constant expansion and contraction fatigues the metal faster than in more moderate climates. A spring rated for 10,000 cycles in a temperate climate may only deliver 7,000 to 8,000 cycles in Utah.
Winter Cold Stress
When temperatures drop below 20 degrees Fahrenheit, spring steel becomes less elastic. The door feels noticeably heavier during cold snaps. In Logan and Cache Valley, where sustained sub-zero temperatures are common in January and February, garage door balance problems peak in winter. Springs that barely passed the balance test in October may fail dramatically in December.
Utah Note
If your door feels heavier during cold weather but normal when temperatures rise, your springs are likely in the late stage of their lifespan. Cold is revealing what warmth is hiding. This is a clear signal to schedule replacement before the springs fail completely during the next cold snap.
Summer Heat and UV
In St. George and southern Utah, summer temperatures above 110 degrees heat the steel components, including springs, well beyond that. Garage temperatures in direct sun can reach 130-140 degrees. While heat slightly increases spring tension (making the door feel lighter), the repeated heating and cooling cycles accelerate metal fatigue. For more on summer heat effects, see our summer heat guide.
Road Salt and Corrosion
UDOT is one of the heaviest road salt users in the country. Cars driving into garages carry road salt spray onto the garage floor and into the air. This salt accelerates spring corrosion, especially on uncoated springs. Corroded springs lose elasticity faster and are more prone to sudden fracture. West Valley City, Davis County along I-15, and other high-traffic corridors are particularly affected.
Canyon Winds and Wind Load
Homes near canyon mouths along the Wasatch Front experience powerful wind gusts that push against garage doors. This adds intermittent loads that the spring system must counteract, increasing wear. The Point of the Mountain corridor between Draper and Lehi is particularly notorious for sustained high winds.
Elevation Effects
Utah’s populated areas range from 4,200 feet (St. George) to over 7,000 feet (Park City). Higher elevation means more UV exposure (which degrades rubber and plastic components around the spring system), more dramatic temperature swings, and lower air density that slightly affects pneumatic components in some opener systems.
How Often Should You Test Your Garage Door Balance?
The balance test is quick, free, and the single best predictor of spring health. Here is when to do it:
- Every 6 months as routine maintenance: Test once in spring and once in fall. These seasonal transitions are when temperature-related balance shifts are most noticeable.
- After any extreme weather event: After a major cold snap (below zero), severe storm, or sustained high winds, test the balance before resuming normal use.
- When you notice performance changes: If the door seems louder, slower, heavier, or if the opener strains more than usual, test the balance immediately.
- After adding anything to the door: If you add insulation, window inserts, decorative hardware, or replace panels, test the balance – the added weight may require spring adjustment.
- When springs are more than 5 years old: Increase testing to quarterly. Springs degrade faster in their later years.
- After a spring replacement: Always verify balance after new springs are installed. A good technician will do this automatically, but verify yourself a few days later once the springs have settled.
Action Step
Add “Garage Door Balance Test” to your maintenance schedule. Set a phone reminder for the first Saturday of April and October. It takes two minutes and could save you hundreds in emergency repair costs.
Preventing Balance Problems Before They Start
You cannot prevent springs from eventually wearing out – that is simply the nature of the metal. But you can significantly extend their lifespan and catch problems early.
1. Keep Springs Lubricated
Apply white lithium grease or silicone-based garage door lubricant to the springs twice per year (during your balance test). Lubrication reduces friction between coils, prevents rust, and keeps the spring operating smoothly. Never use WD-40 on springs – it is a solvent, not a lubricant, and it strips away protective coatings. See our complete lubrication guide for detailed instructions.
2. Maintain All Moving Parts
The spring system does not work in isolation. Worn rollers, dirty tracks, and loose hardware add friction that forces the springs to work harder. Keep everything maintained as a system, not just individual parts.
3. Invest in Quality Springs
Not all springs are equal. Standard-duty springs (10,000 cycle) are the cheapest option but will fail first. High-cycle springs (25,000 to 50,000 cycle) last 2x to 3x longer. Advanced Door installs lifetime warranty springs that are engineered for Utah’s demanding climate, so you only replace them once.
4. Address Changes in Door Weight
If you modify your door in any way that changes its weight, have the springs re-calibrated. Common weight-changing modifications include adding insulation, replacing panels with a heavier material, installing window inserts, or adding reinforcement struts.
5. Minimize Unnecessary Cycles
Each open-close cycle is one step closer to spring failure. If family members are opening and closing the door 6 to 8 times daily (multiple drivers, kids coming and going), the springs wear out roughly twice as fast as a household that cycles 2 to 3 times per day. Consider using the walk-through door when you are just grabbing something from the garage.
6. Protect Against Corrosion
For Utah homes in high-corrosion zones (near the Great Salt Lake, along the Tooele salt flats corridor, or in heavy road-salt areas), ask about galvanized or coated springs. Standard oil-tempered springs corrode faster in salty environments.
7. Schedule Annual Professional Inspections
A professional technician can identify balance issues, spring wear, and component problems that are invisible to an untrained eye. During a tune-up, the technician checks tension with professional gauges, inspects for metal fatigue indicators, lubricates properly, and adjusts as needed.
Pro Tip
The cheapest spring repair is the one you never need. A $100-$200 annual maintenance visit that catches a weakening spring early prevents the $400-$600 emergency replacement when the spring breaks at 6 AM on a workday with your car trapped inside.
Frequently Asked Questions
How do I know if my garage door is out of balance?
Disconnect the opener and lift the door halfway. If it stays in place, it is balanced. If it falls, rises, or drifts more than a couple of inches, it is out of balance. Other signs include the door feeling heavy to lift manually, the opener straining or running louder than usual, the door moving unevenly, or the door not staying open on its own.
Is it safe to use a garage door that is out of balance?
A mildly unbalanced door (slight drift) can be used with caution while you schedule service. A severely unbalanced door (falls when released, slams shut, or tilts dramatically) should not be used. The door could fall unexpectedly, the opener can overheat, and cables can snap under the uneven load. When in doubt, call (844) 971-3667 before using the door.
Can I adjust garage door spring tension myself?
No. Adjusting torsion spring tension requires specialized winding bars and training. Torsion springs store enough energy to cause fatal injuries if they release unexpectedly. Extension spring adjustment is slightly less dangerous but still carries significant risk. Spring tension adjustment is always a professional job. See our torsion spring replacement guide for details on why this work is so dangerous.
Why does my garage door feel heavier in winter?
Cold temperatures cause spring steel to contract and become less elastic. The spring produces less counterbalancing force, making the door feel heavier. This effect is temporary – the door should feel normal again when temperatures rise. However, if the door feels significantly heavier during cold weather, it indicates the springs are nearing the end of their lifespan and the cold is exposing weakness that warmth masks. See our winter problems guide for more cold-weather garage door issues.
How long do garage door springs last before they cause balance problems?
Standard 10,000-cycle springs typically last 7 to 10 years with average use (2-3 cycles per day). In Utah, the harsh climate can reduce this to 5 to 8 years. Balance problems usually appear in the final 1 to 2 years of a spring’s life as the metal loses elasticity. High-cycle and lifetime warranty springs can last 15 to 30+ years, significantly delaying balance issues.
Does adding insulation to my garage door affect balance?
Yes. Aftermarket insulation kits typically add 10 to 30 pounds to the door. This makes the existing springs slightly under-tensioned for the new weight, and the door will drift downward during a balance test. After adding insulation, you should have a technician adjust the spring tension to match the new door weight. Pre-insulated doors purchased from a manufacturer already have springs matched to their weight.
My door passes the balance test but my opener still struggles. What’s wrong?
If the door balances correctly in manual mode but the opener labors, the problem is likely with the opener itself or the mechanical connection between the opener and the door. Common causes include worn opener gears, a misadjusted travel limit, a failing capacitor, or a binding trolley/rail connection. See our opener troubleshooting guide for diagnosis steps.
Should I replace one spring or both?
Always replace both springs on a torsion system. If one spring has failed or weakened enough to cause a balance problem, the other spring has the same age, the same number of cycles, and the same amount of wear. It will fail soon. Replacing both springs at once ensures even balance, costs less than two separate service calls, and prevents a second failure weeks or months later. See our spring replacement cost guide for detailed pricing.
Get a Free Estimate from Advanced Door
Free balance inspections, same-day spring replacement, and lifetime warranty springs across Utah.
Serving Ogden, Salt Lake City, Provo, Park City, Logan, and all of Utah
Call for a free estimate. No pressure, no hidden fees.
Current offers: $100 off any new door or 10% off any service call
(Offers cannot be combined)
