6 Reasons Why Your Garage Door Keypad Is Not Working

Garage door keypads make it easy to get into your garage even if you don’t have a remote, which can be very helpful if you have multiple people going in and out of your home or in the event that your garage door remote stops working. However, there are times when your keypad won’t work. There are several reasons why this can happen. 

Some of the reasons behind your garage door keypad not working can be fixed yourself while others may require a professional’s assistance. Here is what you need to know about some of the most common reasons why your garage door keypad is not working and what you can do about it.

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#1. The Batteries Are Dead

Your keypad needs to have its batteries replaced from time to time in order to function properly. Batteries can die, especially if you use your garage door keypad a lot. People often forget about their garage door keypad’s batteries until it’s not working anymore. Fortunately, if this is why your keypad isn’t working, simply replacing the batteries should do the trick.

Most garage door keypads have their battery compartments at the bottom of the device, under the cover. Batteries for your keypad should be relatively easy to find, such as at home stores. If your garage door keypad won’t light up, is blinking, or you need to put in your PIN multiple times before it works, these are all signs that you likely need to replace the batteries.

#2. It’s Worn Out

Garage door keypads typically have a bit of protection from the elements, depending on where they’re placed. However, the elements can still take their toll on your garage door keyplace. Extreme temperatures, humidity, moisture, and more can all wear out your garage door keypad. If your keypad looks damaged, it may be able to be fixed in some cases. However, you could also need to have the keypad replaced, depending on the extent of the damage done.

#3. The Wires Are Frayed

Another reason why your keypad is not working would be because it has frayed wires. This can occur either as a result of the elements or due to wear and tear. If your keypad has frayed wires, this can interrupt the connection between the keys and the wires, leading to the keypad not working.

In order to check this, you’ll need to remove the back cover of your garage door keypad. The keys should all be well-connected to the wires. If they’re not, you can try to reconnect the wires to them. Should this not resolve the issue, you’ll want to contact a professional to come out and fix the problem. 

garage door keypad not working

#4. The Keys Are Stuck

Another reason why your keypad is not working could be because the keys have become stuck to the pads. This can happen due to a buildup of dirt and debris and other such materials. If this is the case, you’ll want to clean your keypad, both inside and out. You want to be careful, but thorough with this. Typically, a soft brush and an appliance cleaner can do the job. Compressed air can work too, as can old cloths or rags. 

#5. There’s An Issue With Your PIN

Sometimes people forget to set a permanent PIN, so they find that their garage door keypad is not working because the temporary PIN expired. If this happens, you can simply program your new PIN. However, sometimes, your code can malfunction and you will need to reprogram it in order for it to work again. Depending on the model of keypad that you have, the reprogramming method can vary. You’ll want to consult with your manual. If you cannot find your manual, you can consult with the manufacturer or an expert for help with resetting the PIN.

#6. It’s Old

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Keypads are generally made to last, but nothing lasts forever. If everything seems like it should be working properly but it isn’t, it could just be time to replace the keypad. The same is true for if your keypad has sustained damage and it would be more cost-effective to simply have it replaced rather than trying to fix it over and over and over again. 

Professional Garage Door Keyless Entry Services

There are plenty of reasons why people run into problems with their keypads. Advanced Door can provide you with multiple different types of keyless entry systems for your home so that you can ensure it’s secured and protected. If it’s time to replace your keypad or you’d like to install one, please contact us today.